Terms & Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply:

• "We", "Us", "Our" — Pandan Counsel, a legal practice registered and operating in Singapore.
• "You", "User", "Client" — Any individual, company, or organisation accessing this website or engaging our services.
• "Services" — Environmental compliance and sustainability legal advisory services offered by Pandan Counsel, as described on this website.
• "Website" — The website operated by Pandan Counsel, accessible at https://pandanc.live.
• "Content" — All text, publications, materials, and information published on or accessible through the Website.
• "Agreement" — The engagement letter or written confirmation issued by Pandan Counsel in connection with a specific matter, read together with these Terms.

2. Acceptance of Terms

By accessing and using this Website or engaging our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using the Website or engaging our services.

Our services are intended for businesses and professionals. You represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Where you access our services on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

3. Service Description

Pandan Counsel provides legal advisory services in the area of environmental compliance and sustainability law in Singapore. Our services include Environmental Impact Assessment Support, Carbon Credit and Sustainability Reporting Advisory, and Regulatory Permit and Approval Assistance, as described on the Website.

The scope of any specific engagement will be defined in a written engagement letter or scope of work document issued prior to or at the commencement of services. We reserve the right to decline an engagement at our discretion and without obligation to provide reasons.

Service availability is subject to practitioner availability and current regulatory frameworks. We operate primarily in Singapore but may advise on matters with cross-border regulatory dimensions where appropriate.

4. User Responsibilities

When using this Website or engaging our services, you agree to:

• Provide accurate and complete information when making enquiries or engaging our services
• Co-operate with our reasonable requests for information or documents necessary to advise you
• Use the Website for lawful purposes only and in a manner consistent with applicable laws and regulations
• Not attempt to copy, reproduce, distribute, or exploit any Content from the Website without written permission
• Not use the Website in any way that could damage, disable, or impair its functionality or interfere with other users
• Notify us promptly if information you have provided changes or if circumstances relevant to your matter alter

5. Intellectual Property

All content on this Website, including text, design elements, service descriptions, and legal publications, is the intellectual property of Pandan Counsel or its licensors. All rights are reserved.

You may view and print material from this Website for your personal, non-commercial use, provided you retain all copyright and proprietary notices. You may not reproduce, modify, distribute, or use Website content for commercial purposes without our prior written consent.

Work product and legal advice produced for clients in the course of an engagement remains subject to legal professional privilege and is prepared for the sole use of the instructing client. It may not be shared with or relied upon by third parties without our agreement.

6. Payment Terms

Fees for services will be set out in the engagement letter or scope of work document. Unless otherwise agreed in writing:

• Fees are quoted in Singapore Dollars (SGD) and are inclusive of applicable Goods and Services Tax (GST) where required by law
• Invoices are payable within 14 days of the invoice date
• Payment may be made by bank transfer, PayNow, or such other method as agreed
• We reserve the right to pause or discontinue services where invoices remain unpaid beyond agreed payment terms
• Out-of-pocket disbursements (such as filing fees or agency charges) are billed separately unless otherwise agreed

Refunds are considered on a matter-by-matter basis. Where services have been partly rendered, fees are payable for the work completed to the date of termination.

7. Service-Specific Terms

Environmental Impact Assessment Support

This service provides legal support and advisory in connection with EIA processes. It does not include the preparation of technical environmental studies, which remain the responsibility of qualified environmental consultants. Our role is to advise on regulatory compliance, documentation requirements, and liaison with authorities including the National Environment Agency.

Carbon Credit & Sustainability Reporting Advisory

This advisory service addresses the legal and regulatory framework for carbon credits and sustainability reporting under Singapore law and applicable international standards. It does not constitute financial advice, investment advice, or an opinion on the commercial merits of any particular carbon credit instrument. Any reporting review is conducted from a legal compliance perspective only.

Regulatory Permit & Approval Assistance

This service provides legal support for the permit and approval process and does not extend to the preparation of technical reports, engineering assessments, or environmental monitoring. The outcome of regulatory applications is determined by the relevant authorities and is not within our control. We advise on the process, requirements, and documentation — outcomes cannot be assured.

8. Disclaimers

The information on this Website is provided for general informational purposes and does not constitute legal advice. Legal and regulatory requirements are subject to change, and the accuracy of information on the Website cannot be assured at all times. You should seek specific legal advice before taking any action in reliance on information contained on this Website.

The Website is provided on an "as available" basis. We do not warrant that the Website will be free from errors, interruptions, or technical issues. We reserve the right to modify or discontinue any aspect of the Website at any time without notice.

9. Limitation of Liability

To the extent permitted by Singapore law, our aggregate liability to you in connection with any matter shall not exceed the fees paid to us in respect of that specific engagement. We shall not be liable for indirect, consequential, or incidental losses, including loss of revenue, loss of data, or loss of business opportunity.

Nothing in these Terms limits liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold Pandan Counsel, its practitioners, and staff harmless from any claims, losses, liabilities, or expenses (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Website, or your provision of inaccurate or misleading information in connection with an engagement.

11. Termination

Either party may terminate an engagement by giving reasonable written notice. We may terminate an engagement with immediate effect in circumstances involving a conflict of interest, professional conduct obligations, or non-payment of fees.

Upon termination, you remain liable for fees and disbursements incurred to the date of termination. Provisions concerning intellectual property, disclaimers, liability, and dispute resolution survive termination of any engagement or these Terms.

12. Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Singapore. In the event of a dispute arising from or in connection with these Terms or any engagement, the parties agree first to attempt resolution through good-faith discussion.

If informal resolution is not achieved within 30 days, either party may refer the dispute to mediation administered by the Singapore Mediation Centre. Should mediation fail to resolve the dispute, the matter may be referred to the courts of Singapore, whose jurisdiction the parties submit to for these purposes.

13. General Provisions

• Entire Agreement: These Terms, together with any applicable engagement letter, constitute the entire agreement between the parties in respect of the subject matter.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
• Waiver: Failure to exercise any right under these Terms does not constitute a waiver of that right.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent.
• Notices: Formal notices should be sent by email to [email protected] or by post to our registered address.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected on this page with an updated effective date. Continued use of our Website or services following publication of revised Terms constitutes acceptance. We encourage you to review these Terms periodically.

15. Contact

For questions or concerns regarding these Terms and Conditions, please contact: