Client satisfaction Pandan Counsel

Client Experiences

Working With Businesses That Take Their Obligations Seriously

Pandan Counsel works with developers, manufacturers, listed companies, and logistics operators across Singapore. Here is how some of those engagements have gone.

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120+

Clients Assisted

8+

Years in Practice

4.8

Average Rating

3

Service Areas

Client Testimonials

What Our Clients Say

TK

Tan Kim Hock

Development Director, Clementi

We engaged Pandan Counsel for EIA support on an industrial facility project in Jurong. The legal review of our EIA documentation caught several gaps that would likely have extended the NEA review period. The team was straightforward to work with and coordinated well with our environmental consultant throughout.

January 2026 · EIA Support

PL

Priya Lakshmi

Head of Sustainability, Listed Co.

We needed a clear assessment of our obligations under the Carbon Pricing Act and how to align our sustainability disclosures with SGX requirements. Pandan Counsel provided exactly that — a structured written advisory with specific references to the applicable rules and a practical path forward. It saved our team a significant amount of internal time.

February 2026 · Carbon Advisory

RB

Raymond Beh

Operations Manager, Tuas

Our facility handles scheduled chemicals and we were uncertain about our licensing obligations under the EPMA. Pandan Counsel identified the exact permits we needed, prepared the applications, and handled the correspondence with NEA. The process was more straightforward than I expected once we had proper legal support.

December 2025 · Permit Assistance

SN

Siti Norzahra

Compliance Officer, Food Sector

We were expanding our food processing operations and needed trade effluent and pollution control approvals. The Pandan Counsel team understood our sector context and prepared applications that addressed the NEA's requirements from the outset. The written compliance conditions advisory after permit grant was particularly useful for our internal team.

January 2026 · Permit Assistance

WJ

Wong Jun Wei

CFO, Mid-cap Manufacturer

The carbon advisory covered our CPA exposure clearly. I appreciated that the written output gave us something concrete to bring to our board — not just a general summary but a structured assessment with references to the specific provisions. The fee was also predictable, which matters when we are managing compliance costs carefully.

March 2026 · Carbon Advisory

AN

Arvind Nair

Project Director, Infrastructure

We had a mixed record with EIA processes on previous projects — usually because the legal review happened too late. On this project we involved Pandan Counsel from the EIA scoping stage. The early engagement caught a scope issue that would have required a costly supplementary assessment. That early involvement paid for itself many times over.

February 2026 · EIA Support

Case Studies

Selected Client Situations

Case Study 01 · EIA Support

Industrial Facility Development — EIA Coordination, Jurong

Situation

A developer was planning a new industrial facility in Jurong Industrial Estate. The project required an EIA as a condition of development approval, and the project team had limited experience coordinating the legal and environmental consultant workstreams.

Approach

Pandan Counsel reviewed the project scope and applicable NEA requirements, coordinated with the appointed environmental consultants throughout the EIA preparation, and provided a legal review of the final report before submission. Specific amendments were recommended to address regulatory requirements more completely.

Outcome

The EIA was submitted in a condition that supported a straightforward NEA review. The developer received approval with a clear set of mitigation conditions, on which Pandan Counsel provided a follow-up advisory note for the project's ongoing compliance management.

Timeline: 3 months · Service: EIA Support

Case Study 02 · Carbon Advisory

SGX-Listed Manufacturer — Sustainability Reporting Alignment

Situation

A mid-cap manufacturer listed on the Singapore Exchange needed to align its sustainability disclosures with updated SGX requirements and assess its exposure under the Carbon Pricing Act. The internal sustainability team lacked legal advisory support on the specific reporting obligations.

Approach

Pandan Counsel assessed the company's carbon tax obligations under the CPA, reviewed the draft sustainability report against SGX disclosure requirements and relevant ISSB standards, and provided a written advisory identifying required changes and the regulatory basis for each.

Outcome

The company published a sustainability report aligned with its applicable SGX obligations. The carbon tax assessment provided clarity on its current and future CPA exposure, informing internal planning for the following financial year.

Timeline: 6 weeks · Service: Carbon Advisory

Case Study 03 · Permit Assistance

Logistics Operator — Hazardous Waste Licence and Effluent Permit

Situation

A logistics company expanding into a new facility in Tuas needed to obtain a hazardous waste management licence and a trade effluent discharge permit before commencing operations. The company had not previously held these permits and was unfamiliar with the application process.

Approach

Pandan Counsel identified the specific permit requirements for the planned operations, prepared both applications with complete supporting documentation, and managed correspondence with NEA during the review period. A query from the reviewing officer was addressed promptly with supplementary information.

Outcome

Both permits were granted within the standard agency review timeframe. Operations commenced as planned with a clear record of the compliance conditions applicable to each permit. The written conditions advisory provided by Pandan Counsel was incorporated into the company's internal compliance procedures.

Timeline: 8 weeks · Service: Permit Assistance

Contact

Reach Pandan Counsel

Telephone: +65 6283 9471

391A Orchard Road, #33-01, Ngee Ann City Tower A, Singapore 238873

Mon–Fri 9 AM–6 PM · Sat by appointment · Sun & PH closed

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Professional Credentials

Law Society of Singapore

Practising certificate held by all advising lawyers. Regulated by the Legal Profession Act.

Singapore Academy of Law

Active membership and participation in environmental law practitioner networks.

CPD Compliance

Ongoing professional development in environmental and regulatory law under SILE requirements.

4.8 / 5 Client Rating

Based on post-engagement client feedback collected across 2024 and 2025 engagements.

Join the Businesses That Work with Pandan Counsel

Whether this is your first environmental permit application or a more complex sustainability reporting matter, Pandan Counsel is available to assist.

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